Grow Your Sales with Retail and Ecommerce CRM
Numbers that Drive Ecommerce Success
10K+
Ecommerce & retail brands trust
35%
Average increase in repeat purchases
$2B+
In revenue managed monthly
4.9★
Average rating from 100+ reviews
Built Specifically for Ecommerce & Retail
Generic CRMs weren't built for commerce. Quantive understands purchase behavior, order history, and the full customer lifecycle.
Purchase Behavior Tracking
Track every browse, cart add, and purchase. Understand what customers buy, when they buy it, and what keeps them coming back.
Order & Returns Management
Store & POS Integration
Omnichannel Selling
Tools That Drive More Revenue
Know Your Customers
Every customer gets a unified profile — purchase history, browsing behavior, segments, lifetime value, and communication log, all in one place.
- Unified customer profiles with full purchase history
- Smart segmentation by behavior, spend, and location
- Customer lifetime value tracking and forecasting
- Tag, group, and filter contacts at any scale
Here Is From Our Clients
Elisabeth Norberg
Revenue Operations Manager
"Thanks to QuantiveSoft, because we don’t have everything dispersed across systems, we’re able to give the customer a much better experience."
Elisabeth Norberg
Revenue Operations Manager
Automate Your Sales & Marketing
New Customer
Automatically trigger a warm welcome email with a discount code the moment someone creates an account or places their first order.
Abandoned Cart
Catch lost revenue with timed cart abandonment reminders — including personalized incentives for high-value carts.
Post-Purchase
After delivery, request a review automatically and suggest complementary products based on what they bought.
Inactive Customer
Detect customers who haven't returned in 60–90 days and re-engage them with a personalized "we miss you" offer.
Designed for Every Role in Your Business
Ecommerce Manager
Get full visibility into store performance. Track conversions, optimize the funnel, and make data-backed decisions that grow revenue.
Marketing Team
Launch targeted campaigns, track attribution, and optimize every touchpoint. Know exactly which channel drives the most revenue.
Store Owner
Monitor your business from anywhere. Real-time revenue dashboards, customer health metrics, and the insights you need to scale.
Customer Support
Resolve issues faster with full customer context at your fingertips. Every order, interaction, and preference — one screen.
Perfect for Every Commerce Business
Amazon Sellers
Omnichannel Retailers
Beauty & Wellness
Fashion & Apparel
Health & Fitness
Online Stores
Shopify Brands
WooCommerce Stores
Retail Chains
D2C Brands
Connect With Your Favorite Tools
Quantive plugs into the platforms your business already runs on — no migration headaches, no manual exports.
Manage Your Store Anytime, Anywhere
Your entire store dashboard in your pocket. Track orders, respond to customers, and monitor sales from anywhere in the world.
Full Store Access
View orders, customers, and revenue metrics from any device, any time.
Real-Time Sales Alerts
Get notified the moment a big order comes in or a cart recovery succeeds.
Push Notifications
Instant alerts for VIP customer activity, low stock, and campaign milestones.
We Help You Succeed from Day One
Dedicated Onboarding
A dedicated onboarding specialist sets up your CRM, imports your data, and configures workflows tailored to your dealership.
Training Sessions
Live and on-demand training for your entire team. Get your reps up to speed in days, not weeks.
24/7 Support
Reach our automotive CRM experts any time via live chat, email, or phone — including weekends.
Common Questions
Lead management is the process of capturing leads, tracking their behavior, and nurturing them through your sales funnel until they're ready to buy.
QuantiveSoft provides an all-in-one platform with CRM, automation, and marketing tools in one place.
Lead management focuses on capturing and nurturing new prospects, while pipeline management tracks deals through your sales stages.
With QuantiveSoft, you can get started in minutes. The CRM is ready to use with minimal setup required.
You can access QuantiveSoft from web and mobile platforms. It syncs your data instantly across devices.